Step 1: Go to the Ticket Page
l After logging in, click on the Ticket Button
l You will then be directed to this page
l In here, you will see the information such as Tracking Number, title, the status of ticket and time
Step 2: Go to Ticket Chat
l Click on the Action Button
l Once clicked, you will be directed to the ticket chat page
l This will be the place where you are able to chat with customer service when there are problems with your parcel
